Preparing for a bushfire can help to protect you, your business, staff and customers.

Tourism Victoria is working with the Country Fire Authority (CFA) to provide tailored bushfire safety resources and information that will assist tourism businesses plan for fire and keep their customers informed. This page will be updated as information becomes available.

A quick guide for tourism businesses

This guide outlines how your business can check Fire Danger Ratings and fire warnings and what information you can provide your customers.

Stay informed this summer: A quick guide for tourism businesses (106 kb) NEW

Bushfire information for your customers

Free resources that can be used to inform visitors about bushfire safety are available for tourism businesses and holiday accommodation booking agencies to order. Choose from brochures, fridge magnets, key tags and Fire Danger Rating displays.

Community Information Guides, which provide local information that will help people plan what to do on high risk days or if a fire starts, are also available for a number of tourism destinations.

Order bushfire safety resources.

When customers cancel: Guidance for tourism businesses

This guide explains your rights and the rights of your customers when it comes to cancelling bookings in the event of a crisis and why a cancellation policy may avoid potential problems.

When customers cancel: Guidance for tourism businesses

Employment entitlements during natural disasters or emergencies

An employee may have entitlements under their award or agreement that are relevant in an emergency or natural disaster. If no entitlements exist, this guide will assist in determining the options available to employers and employees depending on their circumstances.

Employment entitlements during natural disasters or emergencies

Crisis Essentials: Crisis management for tourism businesses

This guide provides information to assist tourism businesses to prepare for, respond to, and recover from a crisis event such as a bushfire.

Crisis Essential: Crisis management for tourism businesses

Further information and support

Bushfire planning can be daunting, so why do it alone? Bring a few local tourism business owners together for a practical, tailored planning workshop with a CFA expert. Or book the home bushfire advice service to receive expert fire safety advice at your place of business. These options and further information are available at cfa.vic.gov.au/plan-prepare.

For further information on the Tourism Bushfire Preparedness Program, contact Sarah Terry, Manager Bushfire Preparedness at Tourism Victoria, on 03 9653 9838 or email .