Learn about different crisis events and how to assess their likelihood of occurring
Crisis management guide
Staying open for business
You may think a crisis will never affect your business, and we hope you are right. However a crisis can strike any tourism business, large or small. It can arrive with little or no warning in the shape of flood, fire, a terrorist bomb, disease outbreak, locust plague or unwelcomed media attention.
Even if you think you are not in a disaster-prone area, the tone and scale of the media coverage of a nearby emergency may result in a downturn in clientele to your business.
Although crisis events are rare, whether natural, accidental or deliberate, they can have a devastating effect on your business, making it difficult or even impossible to carry out your normal day-to-day activities. At worst, your business may never recover and may ultimately cease trading.
How will this online resource help me in my business?
Planning for these disruptive events now could be vital to the continuing success or survival of your business. This online resource has been developed to help you plan so you can do both, as soon as possible. It includes practical tools, tips and case studies.
Whilst largely focussed on managing crisis issues, the information provided is relevant to the management of many types of business risk such as dealing with a life threatening illness or receiving negative criticism in the media.
Complete our checklist
Learn what actions to take in the immediate days after a crisis event
How do I?
Undertake a risk assessment for my business
Prepare a business continuity plan
Document the steps you need to take after an emergency to get your business up and running again
Prepare a cash flow budget
In a crisis event, you will need to create a quick assessment of your cash flow
Recover from a crisis event
Find out how to restore your operations and recover when a crisis occurs