Preparing your business for bushfire

Tourism Business Fire Ready Kit
Bushfire information for your customers
Case studies (video)
Other resources

You may think that a bush or grassfire will never affect your business and we hope you are right. However, the fact is, Victoria is one of the most fire-prone areas in the world and bushfires occur every summer.

If a bushfire starts near your business, you and your employees may be under pressure to ensure the safety of yourselves and others.

A written plan may save lives by helping you to stay focused and respond in the best possible way when under pressure. Preparation may also help to minimise the loss of profits and get a business back up and running more quickly after the threat of fire has passed.

Tourism Business Fire Ready Kit

Tourism Victoria and CFA have developed the Tourism Business Fire Ready Kit to assist businesses prepare for fire.

It will help you understand your risks, prepare your business and employees, plan how to inform customers, identify their triggers to act and write a plan.

Download a PDF version of the Tourism Business Fire Ready Kit, 2013 (1.3 MB)PDF
Download a Word version of the Tourism Business Fire Ready Kit, 2013 (928 kb)Document

For further bushfire planning information or support, visit cfa.vic.gov.au or call the Victorian Bushfire Information Line on 1800 240 667.

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Bushfire information for your customers

Free resources designed to inform visitors about fire risk are available to order. Choose from brochures, key tags and Fire Danger Rating displays.

Community Information Guides, which provide local information that will help people plan what to do on high risk days or if a fire starts, are also available for a number of tourism destinations.

Order bushfire safety resources External link

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Case Studies

Preparing for bushfires - Countrywide Cottages(Great Ocean Road)

Di Schulze explains what steps she has taken to prepare her business for bushfires.


Preparing for bushfires - DULC (Grampians)

Pru Farrer talks about her experience during the 2006 bushfires and what contingency plans she has in place to help protect her business.

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Other resources

When customers cancel: Guidance for tourism businesses

Consumer Affairs Victoria has produced this guide to help explain your rights and the rights of your customers when it comes to cancelling bookings in the event of a crisis and why a cancellation policy may avoid potential problems.

When customers cancel: guidance for tourism businesses (77 kb) PDF

Employment entitlements during natural disasters or emergencies

The Fair Work Ombudsman has developed this fact sheet to help businesses and employees understand their options and entitlements. 

Employment entitlements during natural disasters or emergencies External link

Crisis Essentials: Crisis management for tourism businesses

This guide provides information to assist tourism businesses to prepare for, respond to, and recover from a crisis event such as a bushfire. 

Crisis Essentials Guide - Crisis management guide for tourism businesses, 2013 (1.4 MB)PDF

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Last Updated 18th December 2013