A number of valuable resources is available to the tourism industry, whether you are a looking to start up a business or want to expand into the international market. Here you will find detailed information on a range of resources from Tourism Victoria and the broader industry.

Tourism Excellence

The Tourism Excellence program helps tourism businesses and destinations get the best from their workforce, deliver the best possible visitor experience, grow tourism by working together and ensure a sustainable industry.

Business Development

Whether you are planning to start a new tourism business, have recently opened or have been in operation for several years, you will find valuable information about developing you business in this section.

Sustainable Tourism

Tourism Victoria in consultation with Sustainability Victoria has developed tips on how to create a sustainable business

Victorian Tourism Awards

The Victorian Tourism Awards celebrate and acknowledge tourism businesses and individuals who have demonstrated outstanding achievement and success.

Online Booking Program

Tourism Victoria is engaged in a four year program to accelerate the adoption of online booking in the tourism industry. This section explains what we are doing and how operators and industry can get involved.

Marketing Opportunities

Tourism Victoria provides a range of marketing opportunities. This section includes information on marketing your business online, Tourism Victoria's regional marketing activities, Regional Campaign Committee Contacts and details on how to become involved in the international familiarisations program.

Crisis Resources

Tourism Victoria has developed crisis resource information to assist local and regional bodies to plan for, respond to, and recover from crisis events both man-made and natural.

Regional Brand Guide Books

Working with the Media

Working with the Media Guide is geared to help you understand what the media is, how it works and how you can better promote your product, service or event through a variety of media channels.

Signage

Learn about Tourist Signing Guidelines and download application forms for tourist signs.

Ordering brochures

Crisis Management and Communication

Tourism Victoria has developed the Crisis Communications Handbook for Regional and Local Tourism to assist local and regional bodies to plan for, respond to, and recover from crisis events both man-made and natural.

Industry Events Calendar

The trade shows calendar features upcoming national and international tourism and travel industry trade shows.

Industry Contacts

A list of national, state and local tourism contacts.

Accessible Tourism

Accessible tourism is the ongoing endeavour to ensure tourist destinations, products and services are accessible to all people, regardless of their physical limitations, disabilities or age.