Crisis Management and Communication

Tourism Victoria has developed the Crisis Communications Handbook for Regional and Local Tourism to assist local and regional bodies to plan for, respond to, and recover from crisis events both man-made and natural.

Open for Business: A comprehensive guide to crisis management for tourism business

Developed in response to impact of the severe bushfires of 2009, Open for Business is a toolkit that helps Victorian tourism businesses get organised so they can recover more quickly from any emergency incident. It includes tools, tips and case studies. The toolkit is designed to complement the Crisis Communications Handbook for Regional and Local Tourism.

Bushfire safety information for travellers

Here you will find a suite of free bushfire safety publications and resources for travellers that visitor information centres, tourism businesses and booking agencies can order and download.