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Responding to a Crisis

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Responding to a Crisis 

If an emergency incident has affected your business directly, or has affected your region which is impacting upon your business, this section provides some good advice about how to manage your business through the response period, typically within the first 14 days of a crisis. 

This section includes:

Your customers & staff

  • Keeping customers and staff safe
  • Cancellations and protecting your bookings

Money
  • Assessing the emergency
  • Preparing a cash flow budget

Media and marketing
  • Working with the media, including protocols
  • Regional versus business emergencies

Managing stress after an emergency

  • Stress symptoms
  • Breaking the stress cycle
  • Looking after yourself

 
Last Updated ( Thursday, 28 January 2010 )